What is Best?

For your client?

Your customer?

For the consumer?

Your staff?

For your company?

Many times we make decisions based on the short-term fix.

Or the short-sighted “answer” because it might serve you best in that particular moment.

But what is the overall best?

If you need to, make a chart and list out the pros and cons if need be.

The answer is there, if you will dig for it and face it.

Embracing Criticism

Ugg. I’m sure that like me you just can’t wait to hear some critical feedback.

As in a couple of pages worth for a project you and your teammates have invested hundreds of hours on.

You can take two approaches:

  1. Write it off as “They don’t know what they are talking about.”  This allows you to then turn and be critical of their input and proceed to downplay or denigrate every point in self-aggrieved anger and frustration.
  2. Take a deep breath and try to see the project from their point of view. Try to give the feedback space enough in your mental capacity to let it add depth and perspective to the scope of work. This person (or persons) took considerable time to hash out every defect they could find in your work BEFORE it launched publicly. This will probably be the one and only time that this happens, so embrace it. Learn from it. See if you can agree or ammend and find a mutual “win” for both of you.

Choose wisely.


Don’t Fear the Shawarma

On a recent business trip, my friends and I decided to be adventurous and try gas-station-turned-Lebanese-restaurant for dinner. Complete with live parrots outside and a sign promoting belly dancing on Friday and Saturday night.

It would be easy to be intimidated by such a place, but it turned out to be the best meal I’d had in a very, very long time.

We all tried something new. Every dish was a delight. We relaxed and brainstormed about the upcoming day’s events and what we especially liked about the day now past.

Lesson learned: don’t fear the shawarma.

Don’t be afraid to try something new, whether that is in your design or business strategy or whether it is the place to eat. Great ideas (and food) can be found outside your comfort zone.


You are not an ostrich

Get your head out of the sand, Friend.

Look at your finances.

Look at the money pit that is bleeding your business dry.

As tempting as it may be to ignore it, that is lethal behavior and you must not cultivate or encourage it.

Face it.

Look at the numbers and the facts.

Act accordingly.

To do otherwise is to be dishonest with yourself and with everyone else invested in you.

Be You

First and foremost, you must be you.

Not who you think people want you to be, but you, as you are right now.

Not the you that you once were.

Nor the you that might yet be.

The you now.

Present. Human. Doing your best with what they have in hand.

Not perfect. Not a god/goddess.

Just you.

That is what the world needs today.

I’m glad we both are here.

Mondays are made for lists

as are Tuesdays, Wednesdays, Thursdays, and Fridays.

For many of us, we put off doing significant things till “Monday”.

Whether it’s starting to eat healthy or working through the project list that we’ve been avoiding, delaying is always the easier road.

Yet, experience has taught us that delay sets us up for a pattern of not-our-best-effort work.

So, today, on Tuesday, I’m making my to-do list.

Included on my list are things that nuture my business, like:

  • Participating in Mastermind group I am a part of
  • Engaging in several new Twitter forums that I have recently joined
  • Posting on my site
  • Doing the work needed for my clients without delay
  • Reviewing what’s on the horizon and how to smooth out any rough edges

For my writer’s mind, it’s old-fashioned pen to paper. I’ve tried the digital, but, for me at least, I like the ink!

Never Stop Searching.

Never stop searching for the best price.

Take random projects and spot check them with other vendors to make certain you are getting the highest quality for the lowest cost.

Recently, I learned this the hard way.

I pulled a quote from a vendor that I have used for nearly two years.

The quote was high and I questioned it, but the vendor said that was the best they could do.

NOTE: at this point, I should have requested additional quotes from other sources!

INSTEAD: I passed the quote on to my client and of course they balked, as I had.

So then, feeling like a fool, I requested additional quotes.

And you guessed it: $5,000 cheaper from another vendor: same quality workmanship.

When you gulp… your client will gulp more… and trust you less, so gulp and get more quotes…just to be certain you are giving your client your very best effort.