I made two mistakes today. None were business related, but mistakes none-the-less. I ordered the wrong thing on Amazon: twice. And then I did something unintentional while eating out.
In general, over the past five years or so, I’ve made it a point to be a person of integrity. Despite the embarrassment, it might cause me to admit out loud that I made an error. So, I made some calls. And got a refund from Amazon and a “no problem” at the diner.
What does it mean to be a person of integrity? I think I know. It means doing the right thing even when it is awkward. Being consistent in it so that you can be counted on as a reliable person. And that is what makes people want to work with you over and over again. Because they can count on you to say what you mean, mean what you say, and own up when you make an honest mistake.
Hmmph. Who knew?